1 Introduction
These Terms and Conditions ("Terms") govern your access to and use of the exbet online gaming and sports betting platform, operated at exbet.cam ("the Platform," "the Site," "exbet"). These Terms constitute a legally binding agreement between you ("the User," "you," "your") and exbet ("we," "us," "our").
By registering an account, making a deposit, placing a bet, participating in any promotion, or otherwise accessing any part of the exbet platform, you acknowledge that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. If you do not agree to any part of these Terms, you must immediately cease using the exbet platform.
These Terms are supplemented by our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and exbet. In the event of any inconsistency between these Terms and other platform documentation, these Terms shall prevail unless expressly stated otherwise.
📌 Key Point
These Terms apply to all users of exbet regardless of location within the Philippines – whether you're accessing the platform from Metro Manila, Cebu, Davao, Iloilo, or any other part of the Philippine archipelago. The same rules apply to all registered accounts on the exbet platform.
2 Eligibility & Age Requirements
Access to the exbet platform is subject to strict eligibility requirements. You must satisfy all of the following conditions to be eligible to register and use the platform:
- You must be at least 21 years of age at the time of registration, in accordance with PAGCOR (Philippine Amusement and Gaming Corporation) regulations governing online gaming in the Philippines.
- You must be a natural person. Corporate entities, trusts, and other non-natural legal persons may not register user accounts on the exbet platform.
- You must not be a resident of, or accessing the platform from, any jurisdiction where online gambling is prohibited by applicable law.
- You must not be a current employee, director, officer, or agent of exbet, nor an immediate family member of such a person.
- You must not currently be subject to a self-exclusion order or voluntary exclusion agreement on the exbet platform or any other gaming platform subject to applicable regulations.
- You must not have had a prior exbet account terminated for breach of these Terms, fraud, or other misconduct.
⚠️ 21+ Strictly Enforced
exbet strictly enforces the minimum age of 21 years. We reserve the right to request proof of age documentation at any time. Any account found to have been registered by a person under the age of 21 will be immediately suspended, all winnings will be voided, and any deposits will be returned subject to verification. Attempting to circumvent this age restriction is a breach of these Terms and may be reported to regulatory authorities.
3 Account Registration & Verification
Each individual user is permitted to maintain only one (1) registered account on the exbet platform. Creating multiple accounts ("multi-accounting") is strictly prohibited and constitutes a material breach of these Terms.
3.1 Registration Information
When registering on exbet, you are required to provide accurate, current, and complete information including your legal full name, Philippine mobile number, date of birth, and a valid email address. You agree to maintain and promptly update your registration information to keep it accurate and complete at all times.
3.2 Identity Verification (KYC)
exbet is required by applicable regulations to verify the identity of all users. You may be required to submit one or more of the following documents at any time, including at registration, prior to withdrawal, or upon reasonable request by the platform:
- Valid government-issued photo identification (PhilSys ID, passport, driver's license, SSS ID, UMID, or voter's ID)
- Proof of address (utility bill, bank statement, or government correspondence dated within 90 days)
- Proof of payment method ownership (screenshot of GCash wallet registered in your name, or bank account holder confirmation)
- Selfie photograph holding your identification document
Failure to complete identity verification within the timeframe specified by exbet may result in account suspension and withholding of pending withdrawals until verification is complete.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your exbet login credentials, including your password and any one-time passcodes (OTPs). You agree to notify exbet immediately upon becoming aware of any unauthorized access to or use of your account. exbet will not be liable for any loss resulting from unauthorized use of your account that arises from your failure to maintain the security of your credentials.
4 Deposits, Withdrawals & Payment Methods
exbet supports a range of Philippine payment methods designed to make funding your account and withdrawing your winnings as convenient as possible for Filipino players.
4.1 Accepted Payment Methods
The following payment channels are currently supported on the exbet platform: GCash, PayMaya, BPI Online Transfer, BDO Online Transfer, Metrobank Online Transfer, and USDT (cryptocurrency). exbet reserves the right to add, modify, or remove accepted payment methods at any time with reasonable notice.
4.2 Deposit Rules
- All deposits must be made from payment accounts registered in your own name. Deposits from third-party accounts are strictly prohibited.
- Minimum and maximum deposit amounts apply and are displayed at the time of deposit. These limits may vary by payment method.
- exbet does not charge fees on standard deposits; however, your payment provider (e.g., GCash, BPI) may apply their own transaction charges.
- Deposits are credited to your exbet account in Philippine Pesos (PHP). Cryptocurrency deposits are converted at the exchange rate prevailing at the time of receipt.
4.3 Withdrawal Rules
- Withdrawals will only be processed to a payment account registered in the same name as your verified exbet account.
- Identity verification must be complete before any withdrawal is processed.
- exbet reserves the right to request additional verification documentation before processing withdrawals of significant amounts.
- Withdrawal processing times vary by method: GCash and PayMaya withdrawals are typically completed within 2 minutes; bank transfers within 1 business day; cryptocurrency withdrawals within 24 hours.
- exbet reserves the right to delay or refuse a withdrawal if there are reasonable grounds to suspect fraud, money laundering, or breach of these Terms.
💚 GCash Withdrawals
GCash is the most popular withdrawal method for exbet players across the Philippines. Standard GCash cashouts are processed in under 2 minutes for verified accounts with no pending bonus wagering requirements. Your GCash wallet must be registered under the same name as your exbet account to be eligible for withdrawal.
5 Betting Rules & Game Terms
All bets placed on the exbet platform are subject to the specific rules applicable to the relevant game or sport, as published on the platform at the time the bet is placed. The following general rules apply across all betting and gaming products on exbet.
5.1 Bet Placement
A bet is confirmed and binding only when exbet issues an on-screen confirmation of the bet. In the event of a technical malfunction that prevents confirmation from being issued, the relevant bet shall be void and any staked amount returned to the user's account balance.
5.2 Bet Cancellation
Once confirmed, bets cannot be cancelled or modified by the user. exbet reserves the right to void or cancel any bet in circumstances including but not limited to: obvious pricing errors, system malfunctions, match abandonment or postponement (for sports bets), or where exbet has reasonable grounds to believe the bet was placed in breach of these Terms.
5.3 Maximum Winnings
exbet reserves the right to impose maximum payout limits on individual bets and across all games and markets. Maximum payout limits are displayed within the relevant game or betting market. Any winnings that exceed the applicable maximum payout limit will be capped at that limit.
5.4 Live Betting
In-play and live betting markets on exbet may be suspended at any time, including during a delay, incident, or technical interruption to the relevant event. exbet will not be responsible for any delay in suspending a market where the delay results from circumstances beyond our reasonable control.
6 Bonuses & Promotions
exbet may offer bonuses, free bets, cashback offers, reload promotions, and other incentives to registered players from time to time. The following general terms apply to all promotions unless specific promotion terms state otherwise.
- All bonuses are subject to wagering requirements that must be fulfilled before any bonus-derived winnings can be withdrawn. Wagering requirements and minimum odds applicable to each bonus are stated in the relevant promotion terms.
- Each promotion is available to each eligible player once only, unless otherwise stated. Attempting to claim a promotion multiple times using duplicate accounts, shared devices, shared IP addresses, or shared payment methods may result in bonus forfeiture and account suspension.
- exbet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
- Bonus funds cannot be transferred, exchanged for cash, or used in a way that circumvents wagering requirements.
- If exbet determines that a user has abused the spirit of any promotion, exbet reserves the right to reclaim any bonus amount and associated winnings from the user's account.
📌 Wagering Requirements
All bonus wagering requirements must be met within the validity period specified in the promotion terms. Bonus funds and any winnings derived from them will expire and be removed from your exbet account at the end of the validity period if wagering requirements have not been completed.
7 Prohibited Conduct
The following conduct is strictly prohibited on the exbet platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all funds, and referral to relevant regulatory or law enforcement authorities:
- Match-fixing and collusion: Attempting to influence the outcome of any event on which bets are placed, or colluding with other players, athletes, or third parties for dishonest gain.
- Fraud and money laundering: Using the exbet platform to launder money or proceeds of crime, or engaging in any form of payment fraud including the use of stolen payment details.
- Software manipulation: Using automated betting software, bots, scripts, or any other technology to gain an unfair advantage or to circumvent security systems on the exbet platform.
- Multi-accounting: Registering or operating more than one account on the exbet platform, whether under your own identity or under false identities.
- Bonus abuse: Systematically exploiting promotions or wagering requirements in a manner not intended by exbet, including through coordinated play or arbitrage strategies designed to extract guaranteed profit from promotional terms.
- Misrepresentation: Providing false, misleading, or inaccurate information during registration or at any point during your use of the exbet platform.
- Underage access: Accessing or attempting to access the exbet platform if you are under 21 years of age.
8 Responsible Gaming
exbet is committed to promoting responsible gaming and protecting the wellbeing of all Filipino players on the platform. Gaming is intended to be an enjoyable form of entertainment. If gambling begins to negatively affect your finances, relationships, work, or mental health, the following tools and resources are available to you through your exbet account settings.
- Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit to your exbet account.
- Loss Limits: Set the maximum amount you are prepared to lose within a defined time period.
- Session Time Limits: Configure maximum session durations on the exbet platform.
- Reality Checks: Receive periodic notifications during play showing your session duration and net result.
- Self-Exclusion: Block access to your exbet account for a chosen period ranging from 24 hours to permanent exclusion. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
For independent support, Filipino players experiencing gambling-related problems are encouraged to contact PAGCOR's responsible gaming resources. All players accessing exbet must be 21 years of age or older. Please review our dedicated Responsible Gaming page for further information and guidance.
⚠️ Problem Gambling Warning
Gambling should never be used as a means to recover financial losses, solve personal problems, or as a source of income. If you believe you may have a gambling problem, please use the self-exclusion tools in your exbet account settings and seek professional support. Your wellbeing is more important than any bet.
9 Intellectual Property
All content on the exbet platform, including but not limited to the exbet brand name, logo, trademarks, website design, software, text, graphics, images, game interfaces, and all other materials, is the exclusive intellectual property of exbet or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the exbet platform for personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, publicly display, or create derivative works from any exbet content without our express prior written consent.
Any unauthorised use of exbet intellectual property will constitute an infringement and may result in civil and/or criminal liability under applicable Philippine law.
10 Limitation of Liability
To the maximum extent permitted by applicable law, exbet shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity.
exbet does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. While we take all reasonable measures to maintain platform availability and security, temporary outages may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.
In no event shall exbet's total aggregate liability to you in connection with your use of the platform exceed the total amount deposited to your exbet account in the thirty (30) days immediately preceding the event giving rise to the relevant claim.
📌 Platform Availability
exbet will use reasonable efforts to ensure platform availability 24 hours a day, 7 days a week. Scheduled maintenance windows will be communicated in advance where practicable. exbet will not be liable for any losses arising from platform unavailability during scheduled or emergency maintenance periods.
11 Privacy & Data Protection
The collection, use, storage, and disclosure of personal information by exbet is governed by our Privacy Policy, which forms an integral part of these Terms. By using the exbet platform, you consent to the collection and processing of your personal data in accordance with the Privacy Policy.
exbet processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Your personal data is used to provide and operate the platform, process payments, verify your identity, comply with legal obligations, and improve our services.
exbet will not sell your personal data to third parties. Data may be shared with trusted service providers and regulatory authorities where required by law or necessary to operate the platform. Please review our full Privacy Policy for detailed information about how your data is handled.
12 Account Suspension & Termination
exbet reserves the right to suspend, restrict, or terminate any user account at any time, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms or any supplementary platform policy
- Suspected fraud, money laundering, or other illegal activity
- Failure to complete identity verification within the required timeframe
- Receipt of a self-exclusion request from the account holder
- Regulatory requirement or direction from a competent authority
- Account inactivity for a continuous period of 12 months or more
Upon termination for cause (i.e., breach of Terms or illegal conduct), exbet reserves the right to forfeit any outstanding balance in the account, including both deposited funds and bonus funds. Upon termination for other reasons, any verified real-money balance will be returned to the account holder through the original payment method, subject to completion of identity verification.
You may close your exbet account at any time by contacting our customer support team. Account closure requests will be processed within 5 business days, subject to the resolution of any pending bets or withdrawals.
13 Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the exbet platform shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first contact exbet customer support and allow a period of thirty (30) days for the dispute to be resolved through good-faith negotiation. exbet is committed to resolving player complaints fairly and promptly through our internal dispute resolution process.
If a dispute cannot be resolved through negotiation, either party may pursue resolution through the appropriate regulatory body or court of competent jurisdiction in the Philippines.
14 Amendments to These Terms
exbet reserves the right to modify, update, or replace these Terms at any time. Where changes are material, we will provide reasonable advance notice to registered users via email, on-site notification, or both. The date of the most recent update is displayed at the top of this page.
Your continued use of the exbet platform following the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to any amended Terms, you must cease using the platform and close your account before the effective date of the changes.
It is your responsibility to review these Terms periodically to stay informed of any updates. exbet recommends that you check this page before each login session or at least monthly to ensure you are aware of the current Terms governing your use of the platform.
15 Contact Us
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the exbet platform, our support team is available to assist you 24 hours a day, 7 days a week through the following channels:
- Live Chat: Available directly on the exbet.cam website. Our agents speak both English and Tagalog and typical response time is under 2 minutes.
- Email: [email protected] (plain text – not a clickable link). Response within 24 hours for email enquiries.
When contacting exbet support, please have your registered mobile number or account username ready for identity verification purposes. This allows our team to assist you more efficiently.
🇵🇭 Philippine Time Support
All exbet customer support operates on Philippine Standard Time (PST / UTC+8). Our Tagalog-speaking support agents are available 24/7. Whether you're in Quezon City, Cebu, Davao, or anywhere across the Philippines, you'll always reach a real person – not a chatbot.
🛡️ Your Rights as an exbet Player
These are the core commitments exbet makes to every registered Filipino player, built into the foundation of our Terms
Fast, Fair Withdrawals
Your real-money balance is yours. exbet commits to processing GCash withdrawals in under 2 minutes for verified accounts with no pending wagering requirements. Your funds are held securely and never at risk from platform operations.
Data Privacy Protection
Your personal information is protected under the Philippine Data Privacy Act. exbet never sells your data to third parties. All platform communications are encrypted with 256-bit SSL. Your identity documents are stored securely with strict access controls.
Transparent Terms
All exbet bonus conditions, wagering requirements, and betting rules are stated clearly before you accept any offer. No hidden clauses buried in footnotes. If any term is unclear, our Tagalog-speaking support team will explain it to you in plain language.
Certified Fair Games
All RNG games on the exbet platform are independently certified for fairness and randomness by accredited third-party testing laboratories. Live dealer games operate under real-time supervision with full game integrity protocols.
Responsible Gaming Tools
Deposit limits, session time limits, loss limits, reality checks, and self-exclusion are all available directly in your account settings. exbet is committed to player wellbeing – these tools are prominent features, not hidden options buried in menus.
Dispute Resolution
Any dispute with exbet will be handled fairly and transparently through our internal complaints process, with a dedicated resolution window before any regulatory escalation. Our Tagalog-speaking team handles complaints with respect and professionalism.
🎰 Ready to Play at exbet?
Now that you know the rules, join over 500,000 Filipino players enjoying live casino, sports betting, and more on the Philippines' most trusted betting platform